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In this exclusive culture spotlight, Melissa Barnes, Senior Vice President, Enterprise Risk Management and Chief Ethics and Compliance Officer of Eli Lilly and Company, discusses the global pharmaceutical company’s culture of trust and integrity. “The Lilly family’s core values of integrity, excellence, and respect for people have guided our actions since the beginning, and they remain at the heart of all we do today,” Barnes said. The Lilly story began more than 140 years ago, when Colonel Eli Lilly founded the company with a commitment to combine scientific rigor and passion for discovery with caring for the individuals and communities the company served.
Here are some highlights from the interview
Aarti Shah, Senior Vice President, Information Technology and Chief Information Officer
Why are trust and integrity important? Patients take what we make. And, the medicine as well as all the data and information that surrounds our products, our medicines, have to be of the highest integrity and quality. For employees, it’s equally important. As an employee, you want to have a very trusting environment―an environment where you can be your own self and bring your full self to work, be able to point where there are issues, and be free to talk about them without any repercussions.
Steve Fry, Senior Vice President, Human Resources and Diversity
We want to make sure that every pill or every dose that our patients consume is right. And every employee in the company knows that we all have an obligation to make sure that happens.
Danielle Neveles, Lilly BioMedicines Communications
Speaking up is something that has been pretty core to my time here at Lilly. It started when myself and a few other peers felt like there really wasn’t a space or a place for us at Lilly where we could represent the voices of those who are early in our careers. We felt so comfortable being able to speak up that we actually started a group called “The Lilly Early Career Professionals Employee Resource Group” that is dedicated to representing our voices and allowing us to advocate on behalf of ourselves and our needs with the company and the business.
Ileana Monts De Oca, Global Diversity and Inclusion
For the past 15 years, I’ve been in the field and it’s really important to feel comfortable to speak up, to ask questions for clarity. The pharmaceutical industry is a very regulated environment. In order to earn the right to be in front of our customers and bring the best treatment options and alternatives for their patients — you have to not just navigate the rules and regulations of your company but also your customers.
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