Susan Frank Divers is a member of LRN’s Advisory Services Practice where she advises LRN partners on ethics and compliance programs, communications and training. Mrs. Divers’ background includes more than thirty years of legal experience in the area of international compliance. Prior to LRN, she served as AECOM’s Assistant General Counsel for Global Ethics & Compliance and Chief Ethics & Compliance Officer.
Take the policy simplification journey with LRN. It’s a program that can help you bring your values to life, promote employee engagement, and make doing business easier. Or, to put it another way, get your compliance program moving at the speed of business. Our experts include former chief ethics and compliance officers alongside organizational development experts
who use a values-focused approach to guide you and help put your business on the path to principled performance at every level.
Phase I: Inventory existing policies, organize them for review, revision, and/or retirement
Phase 2: A values-based “macro” review is the basis for a workable and meaningful simplification strategy. Some of the key considerations we’ll address with you:
- How do existing policies t with company values, such as integrity, respect, transparency, and innovation? Are they aligned with the Code of Conduct?
- Who are the key stakeholders needed to make simplification happen? Remember to Include employees from different levels, cultures, areas, and linguistic heritage.
- What is a reasonable time frame given the results of the macro review?
- What type of resource commitment and tone at the top is necessary to make simplification work and become an ongoing journey, not a one-shot effort with no lasting benefit? What is the best way to message the simplification initiative to help stakeholders support its goals and bene t from its outcomes?
Phase 3: Using LRN’s proprietary template, start the “micro” policy review process:
- Reviewing
- Editing
- Global, regional, and business line input
- Employee review board
- Synthesis & Design
- Finalizing the results
Phase 4: Communicating and measuring the results:
- Management buy-in
- CEO messaging
- Targeted surveys to gauge effectiveness
About LRN: Inspiring Principled Performance
Since 1994, LRN has helped over 20 million people at more than 700 companies worldwide simultaneously navigate complex legal and regulatory environments, meet their compliance obligations, and foster ethical cultures. LRN’s combination of practical tools, education and strategic advice helps companies translate their values into concrete corporate practices and leadership behaviors that create sustainable competitive advantage. In partnership with LRN, companies need not choose between living principles and maximizing profits, or between enhancing reputation and growing revenue: all are a product of principled performance. As a global company, LRN works with organizations in more than 100 countries. For more information, visit www.LRN.com, find us on Twitter @LRN.
